Contact
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We reply in under 24 working hours, Monday to Friday.
However you prefer
Questions before buying, something about your order, or a problem? Write to us and we'll reply in under 24 working hours, Monday to Friday.
- Phone+31 97 010267382
- WhatsApp+31 97 010267382
- HoursMonday to Friday, 9:00 to 18:00 (CET)
- Before you buyWe'll help you choose between models and configurations based on how you'll use it and your budget.
- Orders and shippingTracking, address changes or invoices. Include your order number.
- Warranty and returnsAdd the serial number and photos of the problem to speed things up.
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The four questions we get most.
How long does delivery take?
Between 10 and 15 working days, with free tracked shipping to Spain, the European Union and the United Kingdom. The clock starts when payment is confirmed and includes preparing the order.
Does the price include tax?
In the European Union, yes: the price you see is the final price and you pay nothing when the parcel arrives. In the United Kingdom, import VAT and customs duties are not included and are collected by the carrier before delivery.
What warranty do the devices have?
Two years of commercial warranty provided by HONOR Laptops, without prejudice to the rights your country's legislation grants you as a consumer. You also have fourteen days to withdraw from the purchase, counted from delivery of the device.
Can I change the address after buying?
Yes, as long as the device hasn't left the factory. Write to us as soon as possible with the order number.